We accept most major insurance plans, and are considered in-network providers on many panels. It is possible that some of our therapists may be considered out-of-network providers. Please contact your insurance company for verification or contact our office for assistance.
Insurance Disclosure & Consent
For those clients using their insurance to pay for therapy, a consultation with your attending/primary care physician and your insurance company may be needed.
In addition, disclosure of your diagnosis, review of your treatment session, summaries, and a review of your treatment plan may be required to access your insurance benefits. You may choose not to authorize the release of this information, however, this may prevent you from using your insurance benefits. You must state your refusal to share this information when completing our forms.
It is extremely important that you carefully check your insurance coverage first by calling the number listed on the back of your insurance card next to “mental health/substance abuse”. If no such number is listed, then call member services. You will want to ask them the following questions:
Questions to Ask Your Insurance
Do I have mental health benefits?
Is my therapist authorized “in-network”?
What is my deductible and has it been met?
How many sessions per calendar year does my plan cover?
Is there a co-pay and if so, how much?
Is authorization required?
Insurance Claim Responsibility
For health insurance claims, please understand that this is an agreement between you and your insurance company.
– If your insurance company requires authorization for your initial visit(s), please make sure that you have obtained this authorization no later than your first visit.
– If your insurance company denies your initial visit(s) because of no authorization you will be responsible for full payment for these visit(s).
– If you’re using an employee assistance plan (EAP), you will be responsible for obtaining the authorization for using it. Please provide us with either the authorization they send you or the authorization number, before your first visit.
– If your therapist is not on your provider panel for your insurance company, you must prepay all charges.
– Our billing department submits insurance claims on your behalf in most cases. If, however, your insurance company does not pay the anticipated amount, you are still responsible for the total amount of the bill.
– Please be aware that the insurance benefits quoted by your insurance company are not a guarantee of payment and may change or be denied later by the insurance company, depending on your health insurance coverage and the insurance company’s policies.
– In the event, your account is not paid in a timely manner, this may be reported to a credit-reporting agency. Denied insurance claims amounts are due 10 days after the date on the bill sent to you showing this denial, or as allowed by the insurance company.
Thank you for your interest, please feel free to get in touch with us.
Columbus Location (CCBT): 614.459.4490
Monday - Friday: 8:00 A.M. - 8:00 P.M.
Saturday: 9:00 A.M. - 3:00 P.M.
Other Hours Available per Therapist